Welcome to PROBLEM SOLVED: The IISE Podcast!
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Remember when a call from jail sparked an ISE project assigning inmates to various facilities in the Pennsylvania Department of Corrections? And how that led to a startup company? Probably not, but Professor Tamás Terlaky of Lehigh University does. He and two of his former students, Dr. Mohammad Shahabsafa and Anshul Sharma, talk about how considering all inmate needs upfront reduces violence in the system, speeds up inmate treatment and counseling, trims transportation costs and pares down the manpower needed to make assignments – which could save the corrections department nearly $20 million in five years.
IISE's Michael Hughes chats with Chick-fil-A Inc.'s manager of production design, David B. Reid, P.E., to learn more about how the popular American fast food company uses industrial engineering to keep the company's priority on the customer. Reid also explains the road that led him to Chick-fil-A and describes some of its future improvements. He will also be one of the keynote speakers at the Engineering Lean & Six Sigma Conference 2019 in Houston, Texas. Learn more and register for the event at: iise.org/leansixsigma