ExpertISE: How to handle resistance when implementing changes

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In this week's "ExpertISE," author, certified Lean Six Sigma master black belt, and continuous improvement expert Tina Agustiady answers: "How do you handle resistance or pushback when implementing new systems or changes?"

You can find this episode as well as full episodes of "Problem Solved: The IISE Podcast" anytime at podcast.iise.org or wherever you download your favorite podcasts.
ExpertISE: How to handle resistance when implementing changes
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