Problem Solved: The IISE Podcast

SPONSORED BY UNIVERSITY OF LOUISVILLE ONLINE LEARNING. Karyn Ross, an artist, speaker and Lean consultant, is founder of The Love and Kindness Project Foundation global nonprofit and author of "The Kind Leader: A Practical Guide to Eliminating Fear," "Creating Trust" and "Leading with Kindness." She tells why treating employees with kindness is a key to process improvement and keeping a happy workforce.