Problem Solved: The IISE Podcast

The IISE Training Center is unsurpassed in meeting the educational goals of professionals in myriad industries. IISE is an IACET Authorized Provider and “has complied with the ANSI/IACET Standard, which is recognized internationally as a standard of excellence in instructional practices and is authorized to issue the IACET CEU.” Our instructors are experts in essential topics including Lean and Six Sigma, concepts based on long-standing industrial engineering principles. We ensure that our students attain in-depth levels of understanding and practical knowledge of how to apply strategies to achieve business and professional excellence. Students earn digital badges and certificates to share on social media, email signatures, certificates, wherever employers are looking. The world is online - that's where your credentials should reside.

How do you design a hospital that feels warm, human, and even joyful while balancing the complex systems that keep it running?

In this episode of Problem Solved, we take you inside one of the most advanced pediatric hospitals in the country, Children's Healthcare of Atlanta Arthur M. Blank Hospital.

From simulation labs that test systems, to technology that connects families in critical moments, to robots that deliver supplies, this facility is redefining what healthcare can look like.

Walk through the hospital with our group and sit in on conversations with leaders Michelle Tillis (CNIO & VP, IS&T) and Jason Skelley (Director Information Systems Business Partnership) as we explore how teams are balancing standardization and customization, and how new opportunities for improvement are emerging. 

Thank you to the entire team at Children's and to our guides Kristen Bowman, Felicia Reynders, and Megan Difiore.

Learn more about the HSPI Conference sponsored by Society for Health Systems
Learn more about The Institute of Industrial and Systems Engineers (IISE)
Problem Solved on LinkedIn
Problem Solved on YouTube
Problem Solved on Instagram
Problem Solved on TikTok

Problem Solved Executive Producer: Elizabeth Grimes
Interested in contributing to the podcast or sponsoring an episode? Email egrimes@iise.org