Problem Solved: The IISE Podcast

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Trailer | Process, People, and Purpose: Operations the Chick-fil-A Way

/ 01:02/S6 Trailer Download MP3
Here’s the problem — running a restaurant that serves thousands with consistency and care isn’t easy. At Chick-fil-A, every second counts, and every process is engineered for excellence.
In this Problem Solved trailer, Chick-fil-A owner Sam Hartman and Matt Riley, VP of Enterprise Solutions, share how they build systems that balance speed, quality, and human connection.
🎙️ Full episode coming November 11— only on Problem Solved: The IISE Podcast.

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Problem Solved Executive Producer: Elizabeth Grimes
Interested in contributing to the podcast? Email egrimes@iise.org
Trailer | Process, People, and Purpose: Operations the Chick-fil-A Way

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The Institute of Industrial and Systems Engineers, (IISE), the world's largest professional society dedicated solely to the support of the profession, is an international, nonprofit association that provides leadership for the application, education, training, research and development of industrial and systems engineering. We are headquartered in metro Atlanta, Georgia, U.S.A.

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